Glossary B2B

Referralss

Leads generated when individuals or businesses are directed to a company by third-party recommendations. These recommendations typically come from satisfied customers, business partners, employees, or personal contacts who have had positive experiences or established trust relationships with the company. Referrals often result from word-of-mouth marketing, testimonials, direct introductions, or referral programmes designed to encourage existing clients or employees to recommend the company to others.


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